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Utah Tobacco Quit Line Privacy Protocols

The Utah Tobacco Quit Line contractor, National Jewish Health is concerned about client privacy. It follows these protocols to ensure client confidentiality and to comply with state and federal law:


Disclosure of health information via fax machine is permitted as follows:
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Between National Jewish Health facilities, business or operations units, and business associates to support care and operations,

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To a physician or healthcare provider that is providing health related services to a National Jewish Health program participant, and

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To National Jewish Health clients or third party payers as required for billing purposes.

The procedure for disclosing health information via fax is as follows:
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A "Facsimile Cover Letter" must be used to send faxes containing PHI. All pages plus the cover page of all confidential documents to be faxed must be marked "Confidential" before they are transmitted.

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Limit the information being faxed to the minimum information necessary to serve the purpose.

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Personnel must make reasonable efforts to ensure that they send the facsimile transmission to the correct destination.

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Faxes should be immediately removed from the fax machine and delivered to the recipient.

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Destroy, or follow sender’s instructions for participant information faxed in error and immediately inform the sender.


The approved confidentiality statement for facsimile cover sheets is as follows:

The information contained in or attached to this facsimile message is privileged and confidential, intended only for the use of the individual(s) named above. If the reader of this message is not the intended recipient or representative of the recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in this transmission is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone at 303-728-6534 or 303-728-6562 and return the documents by mail. Thank you.

Copyright 2011. All rights reserved


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