| Tips
for Managers |
As
a manager, you have a responsibility to prevent underage
youth from illegally purchasing or stealing tobacco from
your retail outlet(s). Here are some suggestions for eliminating
underage sales and theft of tobacco:
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| |
Issue
and post a store/company-wide directive alerting store
managers and
employees that your company will not sell tobacco to anyone
under the age of 19.
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| |
Review
Utah’s tobacco laws during new/ongoing employee
training.
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| |
Develop
a store-wide policy requiring managers and employees to
request
legitimate picture forms of identification.
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| |
If
customers complain about your policy, explain Utah law
prohibits the sale of
tobacco by anyone under age 19.
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| |
Develop
a procedure where the store manager is called to the registers
to deal with unruly underage buyers.
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| |
In
stores where a manager is not always present develop a
protocol for your
employees to follow if underage buyers become unruly when
a sale is refused.
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| |
Develop
a policy that requires staff to encourage underage youth
to leave the
outlet's premises when they are using tobacco.
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| |
Post
a copy of pertinent tobacco laws in a conspicuous place.
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| |
Post
signs indicating your store doesn’t sell to underage
youth.
|
| |
Stock
tobacco in locked cabinets or overhead racks that are
only accessible
to clerks. |
